Returns & Exchanges

At LUMA NUTRITION, we want you to feel confident in your style, which is why we offer a 30-day return policy for all unworn and unwashed apparel. If your new pieces don't fit perfectly, we are committed to making it right through a seamless exchange or full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all hangtags are attached and the garment is in original condition.

3

Print and Ship

Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing